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Privacy Policy

Last updated: 26.06.2026

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Data Controller
The Friends Club
Hohenrainstrasse 24
4133 Pratteln, Switzerland
Email: info@thefriendsclub.ch

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We process your personal data in accordance with the Swiss Federal Act on Data Protection (FADP, revised version: revDSG).

 

What this Privacy Policy is about

This Privacy Policy explains how we collect, use, and protect your personal data when you:

  • visit our website

  • register for events or purchase tickets

  • join a waiting list

  • contact us

  • interact with us on social media (e.g. Instagram)

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What data we collect

Contact data

  • Name

  • Email address

  • Phone number (if provided)

Event and booking data

  • Event registrations

  • Ticket purchases

  • Waiting list entries

  • Booking and payment information (processed through external platforms)

Communication data

  • Messages sent via contact forms or email

Technical data

  • IP address

  • Browser and device information

  • Cookies and usage data

Social media data

  • Interactions with our social media content (e.g. Instagram)

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How we use your data

We use your data to:

  • organise and run events

  • manage registrations and waiting lists

  • process ticket bookings

  • communicate with you

  • respond to inquiries

  • improve our website and services

  • inform you about new events

  • carry out marketing activities (e.g. Instagram advertising, if enabled)

 

Legal basis for processing

We process your data based on:

  • performance of a contract (event registration / ticket purchase)

  • our legitimate interest (organisation, communication, and improvement of our services)

  • your consent (e.g. marketing or cookies, if applicable)

You may withdraw your consent at any time.

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Contact form & consent

When you contact us via the contact form or email, we store your information to process your request and communicate with you if needed. By submitting the form, you agree that we may use your data for this purpose.

 

Sharing of data

We do not sell your personal data.

We may share data with:

  • website and hosting providers (Wix)

  • booking and event platforms (e.g. Eventfrog or similar providers, if used)

  • payment processors within the respective booking platform

  • email and communication service providers

  • technical service providers for website and event operations

All service providers process data only on our behalf and in accordance with applicable data protection laws.

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International data transfers

Your data may be processed in Switzerland, the EU, or other countries (e.g. through Wix or booking platforms).

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Data retention

We only store personal data for as long as necessary:

  • Event and booking data: until the event is completed plus a reasonable follow-up period

  • Waiting list data: until the event takes place or deletion is requested

  • Contact inquiries: up to 12 months

Legal retention obligations may require longer retention periods.

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Cookies and tracking

Our website uses cookies. Cookies are used to:

  • ensure website functionality

  • analyse usage (if enabled)

  • improve content and services

If we implement marketing or analytics tools in the future (e.g. Meta Pixel for Instagram advertising), these may be used to optimise our content and advertising. You can disable cookies at any time in your browser settings.

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Marketing and social media

We operate social media channels, especially Instagram. When you interact with our content, platforms platforms such as Instagram and Meta may independently process your personal data. We may also receive insights or statistics to better understand and improve our content and events. If we run advertising campaigns on platforms such as Instagram, this may be based on anonymised or aggregated user data.

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No processing of sensitive personal data

We do not process any sensitive personal data (such as health data or other special categories of personal data).

 

Data security

We implement appropriate technical and organisational measures to protect your data against loss, misuse, or unauthorised access.

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Your rights

You have the right to:

  • access your personal data

  • request correction of inaccurate data

  • request deletion of your data (where legally possible)

  • withdraw your consent

  • request data portability (where applicable)

You may contact us at any time at: info@thefriendsclub.ch

You also have the right to lodge a complaint with the competent data protection authority in Switzerland (FDPIC).

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Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

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